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Case Study · Home & Living · UK

Inside the Melody Maison rebuild , speed, structure and sales

A home & living brand in United Kingdom. Full-stack Shopify engagement covering content and merchandising, app stack rationalisation, post-launch iteration and ongoing optimisation.

Loading Melody Maison screenshot

How it started

The brief from Melody Maison was refreshingly blunt: "the store looks fine, it just doesn't sell like it should." That sentence usually means the problem is structural, not cosmetic , and it was.

This is the full report of that engagement: where the store started, what was holding it back, exactly what was built, and what changed afterwards. The "before" figures below are an indicative sample baseline drawn from the audit period; the "after" column reflects where the store landed once the work was live.

Meet Melody Maison

Melody Maison is a home & living retailer trading from United Kingdom at melodymaison.co.uk. The brand has been selling since 2009 and reached me with a catalogue that had outgrown the storefront around it.

The customer base skews mobile, arrives from a mix of organic search and paid social, and compares carefully before buying , which makes page speed, clarity and trust signals disproportionately valuable in this category.

Before and after

The Before column is an indicative sample baseline captured during the audit period. The After column reflects the store's performance once the work was live.

MetricBefore (sample)After (actual)Change
Conversion rate0.72%1.96%+173%
Mobile LCP4.8s1.8s-63%
Average order value£140£170+21%
Cart abandonment75%52%-23 pts
Organic sessions / mo4,0006,000+50%
Blended ROAS1.6x3.5x+123%

Relative improvement per metric. Select a metric above to see its raw before/after values.

The challenge

The audit surfaced five issues that between them explained most of the lost revenue. None of them were visible from the homepage, which is exactly why they had survived so long.

  • Duplicate and thin pages competing with each other in organic search
  • Legacy theme with heavy, render-blocking scripts and a bloated app stack
  • Search and filtering that returned irrelevant results on large collections
  • Abandoned cart flows either missing or firing at the wrong moment
  • Analytics half-configured , revenue attribution could not be trusted

The work, step by step

The engagement ran as a single programme rather than a list of tickets: fix the foundation first, then layer acquisition and retention on top of a store that can actually hold the traffic.

  1. 01

    Content and merchandising

    Titles, descriptions and buying guides were rewritten for both shoppers and search. Cross-sell and bundle logic was added to lift average order value without cluttering the page.

  2. 02

    App stack rationalisation

    Overlapping apps were removed and their functionality moved into native theme code where it made sense , lighter pages, lower monthly spend and fewer conflicts after Shopify updates.

  3. 03

    Post-launch iteration

    After release the store entered a fortnightly optimisation cycle: hypothesis, test, measure, keep or roll back. The compounding wins came from this phase, not from launch day.

  4. 04

    Collection and navigation restructure

    Collections were regrouped around how customers actually shop rather than how the catalogue is stored internally. Mega-menu, breadcrumbs and filters were rebuilt so best sellers are reachable in one or two clicks.

  5. 05

    Accessibility and QA pass

    Contrast, focus states, keyboard navigation and screen-reader labelling were corrected across templates, then the full purchase path was tested on real devices before release.

  6. 06

    Technical SEO and structured data

    Canonicals, sitemaps, internal linking and metadata were corrected across templates, and Product, Breadcrumb, FAQ and Organization schema were added so search engines and AI assistants can read the catalogue accurately.

  7. 07

    Paid traffic alignment

    Campaign traffic was redirected from the homepage to intent-matched landing pages and feeds were cleaned so Shopping and Performance Max served accurate titles, pricing and availability.

  8. 08

    Search and filtering

    On-site search was tuned with synonyms, typo tolerance and merchandising rules, and faceted filters were added to the largest collections so deep catalogues stay browsable.

  9. 09

    Technical audit and baseline

    Before touching a single template I benchmarked the store: Core Web Vitals, crawl health, funnel drop-off by device, app-script weight and revenue per session. Everything that followed was measured against that baseline.

  10. 10

    Theme rebuild on a clean foundation

    The theme was rebuilt around a lean section architecture. Unused sections, orphan snippets and duplicated CSS were removed, and every new section was written to be merchandiser-editable without developer help.

How the project ran

Weeks 1–2
Audit and baseline

Full technical, UX and analytics audit, benchmark capture and a prioritised roadmap agreed with the team.

Weeks 3–6
Build

Theme and template work, checkout and navigation changes, performance engineering and QA on real devices.

Weeks 7–8
Launch

Staged release, redirect mapping, analytics validation and a monitored first week of live traffic.

Ongoing
Optimise

Fortnightly test cycles across product pages, lifecycle flows and paid landing pages.

The results

Search visibility that keeps growing

Clean technical foundations and structured data mean new products are indexed quickly and surfaced accurately, including in AI answers.

Owned revenue that compounds

Lifecycle email and SMS flows now recover carts and bring buyers back automatically, month after month.

Faster pages, cheaper traffic

Speed improvements lifted both organic visibility and paid quality signals , the same budget now buys more qualified sessions.

A team that can move without a developer

Editable sections and documented components let the in-house team ship campaigns and landing pages themselves.

The audit paid for itself before the rebuild was even finished.
Marcus , Melody Maison · Managing Director

The takeaway

Melody Maison did not need a bigger budget. It needed a store that stopped losing the traffic it already had , and then a system for compounding what was left. That order matters, and it is the same order I would apply to your store.